About StarWitness

Since 1998, our products have been helping law enforcement catch criminals with video evidence. If you're seeking the right tool to do just that, first find out "which StarWitness are you?" And when you're ready to take the next step, find out how to

get a Starwitness,

find out about training, or

get a software demo.

Forensic video is constantly evolving. To help you keep in touch with the experts and the latest info, we developed Video Scene Magazine.

If you're looking for a weekly email update featuring insights on Forensic Video best practices and StarWitness product news please feel free to sign up for our weekly email newsletter StarWitness Weekly.

If you have one of our products, please take advantage of our StarWitness Forums or contact our personalized technical support. Any ideas you may have for our products, training, or anything StarWitness can be submitted at the StarWitness Voice website.

If you don't see what you're looking for just contact us so we can help. StarWitness products are developed, produced and sold by Signalscape, Inc.

Contact

StarWitness by

Signalscape, Inc.

200 Regency Forest Drive

Suite 310

Cary, NC 27518

888-685-2100

www.signalscape.com

info@signalscape.com

Software registration

In order to register your StarWitness software please go to the StarWitness software registration page

StarWitness Forums

Be like everyone else - click your way to what you need.

Access information that can help you solve cases 24/7 on our user's forum (www.starwitnessforums.com). Our forum includes posts from other users and directly from personnel in our organization - support personnel, engineers... In addition our forum includes cheat sheets. When you don't have the time to read the manual try the cheat sheets: they give you what you need to know in a step-by-step format.

The user's forum will also keep you informed on product release news.

To join email: forums@starwitnessforums.com

Phone and email support

Customer support is available between the hours of 9AM to 6PM Eastern Standard Time (EST) in the United States to answer all customer questions on set-up, installation, and use of the StarWitness products. Engineers have developed all StarWitness products ‘in house’. Our engineers are readily available to assist. No third party companies or suppliers are involved. Resolution of difficult questions or problems usually takes less than 24 hours.

To assist us in being better prepared to help you, please provide (when emailing) or have available (when calling) the following information: